Cirencester Friendly Income Protection Review

  • Cirencester Friendly income protection review 2026
  • Mutual society founded 1890
  • Flexible and affordable income protection
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Cirencester Friendly Income Protection Review

Comprehensive review of Cirencester Friendly's income protection insurance. As a member-owned mutual society founded in 1890 with 37,000+ members, discover if their award-winning income protection (Best Protection Service 2023) offers the right flexible and affordable coverage for you.

By: Milly Streten Protection Expert Updated: 2nd January 2026

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Who is Cirencester Friendly?

Cirencester Friendly is a member owned (mutual) business, meaning they have no shareholders. This results in them being able to reinvest back into the business.

They were founded in 1890 when the society had only 6 members. Since then, Cirencester Friendly are now exceeding 37,000 members.

Every year, to keep members feeling included and updated, the society publishes detailed claim statistics.

Their income protection policies and services, have won many awards through the years. Most recently in 2023, being a winner for ‘ Best Protection Service’ by the Moneyfacts Awards.

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How much Cirencester Friendly income protection insurance do you need?

The amount of income protection insurance you need depends on your individual circumstances and financial commitments. Most experts recommend covering 50-70% of your gross annual income, as this typically provides enough to maintain your standard of living if you're unable to work due to illness or injury.

When calculating how much cover you need, consider:

  • Your monthly mortgage or rent payments
  • Household bills and utilities
  • Childcare costs
  • Loan repayments and credit card bills
  • Daily living expenses for your family
  • Any savings you have that could cover short-term absences

Remember that income protection payments are tax-free, so you may not need to replace your full salary. The key is ensuring you can maintain your essential outgoings and standard of living during a period when you're unable to work.

To get an accurate quote tailored to your needs, use our free comparison service to compare quotes from 50+ UK providers, including Cirencester Friendly Income Protection.

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How does Cirencester Friendly compare to other providers?

Cirencester Friendly's mutual structure sets them apart from shareholder-owned insurers, but how do they stack up against the competition?

✓ Advantages

  • headingAdvantages
  • itemsMutual ownership - no shareholders means profits reinvested for membersAward-winning service - Best Protection Service 2023 (Moneyfacts Awards)Transparent operations - publishes detailed annual claim statistics135+ years of heritage and stability (founded 1890)Member-focused approach with long-term commitmentCompetitive pricing due to mutual structureTwo flexible policy options to suit different needs

✗ Disadvantages

  • headingConsiderations
  • itemsSmaller provider (37,000+ members vs larger competitors with millions)Limited brand recognition compared to household names like Aviva or Legal & GeneralMay have fewer policy add-ons than larger insurersLess extensive online tools compared to bigger providersRegional reputation rather than national advertising presence

When comparing Cirencester Friendly with other providers, key factors to consider:

  • Premium cost - Cirencester Friendly often competitive due to mutual structure
  • Policy features - Compare deferred periods, payment periods, and definitions of incapacity
  • Financial strength - Check insurer's credit rating and claims-paying ability
  • Customer service - Review Trustpilot scores and claims processing times
  • Flexibility - Ability to adjust cover as circumstances change
  • Exclusions - What conditions or circumstances aren't covered

While Cirencester Friendly excels in member value and service quality, it's essential to compare with other leading providers like LV=, Royal London, and Legal & General to ensure you're getting the best deal.

LifePro's whole of market comparison includes Cirencester Friendly alongside 50+ other UK providers, helping you find the perfect balance of cost, coverage, and service.

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Cirencester Friendly claims statistics and transparency

Cirencester Friendly publishes detailed annual claim statistics - a sign of transparency and confidence in their claims-paying record.

One of Cirencester Friendly's strengths is their commitment to transparency. As a mutual society, they publish comprehensive claims data each year to keep members informed.

What this transparency means for you:

  • You can see exactly how many claims were paid vs declined
  • Understand the most common reasons for claims (illness types)
  • Review average claim durations and payment amounts
  • Assess the insurer's commitment to paying legitimate claims
  • Make informed decisions based on real data, not marketing promises

Why claims statistics matter: Many insurers don't publish detailed claims data, making it hard to judge their true claims-paying performance. Cirencester Friendly's openness demonstrates they have nothing to hide and are committed to member value.

Common reasons for income protection claims across the industry:

  1. Musculoskeletal conditions: Back pain, joint problems, arthritis - typically 25-30% of claims
  2. Mental health: Depression, anxiety, stress - growing category at 15-25% of claims
  3. Cancer: Various forms of cancer requiring extended treatment - 10-15% of claims
  4. Cardiovascular disease: Heart attacks, strokes, related conditions - 8-12% of claims
  5. Other illnesses: Respiratory, neurological, and various other conditions

Cirencester Friendly's member-owned structure means they're incentivised to pay legitimate claims fairly and quickly. There are no shareholders demanding profit maximisation at the expense of policyholders.

When reviewing any income protection provider, ask about their claims statistics. Providers who are transparent about claims data tend to have stronger claims-paying track records.

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Frequently Asked Questions

Is Cirencester Friendly income protection worth it?

Cirencester Friendly is a member-owned mutual society founded in 1890 with 37,000+ members. Key benefits: Mutual ownership (no shareholders - profits reinvested), Winner of 'Best Protection Service' 2023 (Moneyfacts Awards), Publishes detailed annual claim statistics, Flexible and affordable policies, Two income protection policy options. Cirencester Friendly is worth considering for: Strong heritage and stability, Member-focused approach, Award-winning service. Compare with other providers through LifePro to ensure best value.

How much does Cirencester Friendly income protection cost?

Cirencester Friendly income protection costs depend on: Age, occupation, income level, deferred period, benefit period, health/smoking status. Example: 35-year-old office worker, £30,000 income, 26-week deferred period: £22-32/month. Cirencester Friendly often offers competitive rates due to mutual structure (no shareholder profits). Compare with other providers: Legal & General, LV=, Aviva, Vitality. Prices can vary 30-40% for identical cover. Use LifePro to compare costs across different providers.

What does Cirencester Friendly income protection cover?

Cirencester Friendly income protection covers: Monthly payments if unable to work due to illness/injury, Payments continue until: You return to work, Benefit period ends, You retire. Two policy options available (flexible coverage levels). Does NOT cover: Unemployment/redundancy, Pre-existing conditions (usually excluded 12-24 months), Pregnancy (unless complications). Cirencester Friendly publishes annual claim statistics for transparency.

What is a mutual society and why does it matter?

Cirencester Friendly is a mutual society, meaning: Member-owned (no shareholders), Profits reinvested into the business, Focus on member value, not shareholder dividends, Transparent operations and published claims data. Benefits for policyholders: Lower premiums (no shareholder profit extraction), Member-focused service, Long-term stability (founded 1890), Published annual claim statistics. Mutual structure aligns company interests with policyholder interests. Other mutual insurers: Royal London, LV=.

What are Cirencester Friendly's two income protection policies?

Cirencester Friendly offers two income protection policies (specific names and features vary - check with LifePro for current offerings): Standard income protection: Core coverage, Essential benefits, Competitive pricing. Enhanced income protection: More comprehensive coverage, Additional features and add-ons, Flexible customization. Choose based on: Budget and coverage needs, Occupation and income level, Desired benefit period and deferred period. Compare both options through LifePro to find best fit for your circumstances.

Can I claim on Cirencester Friendly income protection?

You can claim if unable to work due to illness or injury. Claims process: 1. Contact Cirencester Friendly claims team, 2. Provide medical evidence from doctor, 3. Complete claim form, 4. Assessment (typically 2-4 weeks), 5. Payments start after deferred period. Cirencester Friendly publishes annual claim statistics for transparency - sign of strong claims commitment. Common decline reasons: Pre-existing condition within exclusion period, Not fully unable to work, Condition not medically evidenced, Policy lapsed. Winner of 'Best Protection Service' 2023.

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