Who is Cirencester Friendly?
Cirencester Friendly is a member owned (mutual) business, meaning they have no shareholders. This results in them being able to reinvest back into the business.
They were founded in 1890 when the society had only 6 members. Since then, Cirencester Friendly are now exceeding 37,000 members.
Every year, to keep members feeling included and updated, the society publishes detailed claim statistics.
Their income protection policies and services, have won many awards through the years. Most recently in 2023, being a winner for ‘ Best Protection Service’ by the Moneyfacts Awards.
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How much Cirencester Friendly income protection insurance do you need?
The amount of income protection insurance you need depends on your individual circumstances and financial commitments. Most experts recommend covering 50-70% of your gross annual income, as this typically provides enough to maintain your standard of living if you're unable to work due to illness or injury.
When calculating how much cover you need, consider:
- Your monthly mortgage or rent payments
- Household bills and utilities
- Childcare costs
- Loan repayments and credit card bills
- Daily living expenses for your family
- Any savings you have that could cover short-term absences
Remember that income protection payments are tax-free, so you may not need to replace your full salary. The key is ensuring you can maintain your essential outgoings and standard of living during a period when you're unable to work.
To get an accurate quote tailored to your needs, use our free comparison service to compare quotes from 50+ UK providers, including Cirencester Friendly Income Protection.
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How does Cirencester Friendly compare to other providers?
Cirencester Friendly's mutual structure sets them apart from shareholder-owned insurers, but how do they stack up against the competition?
✓ Advantages
- headingAdvantages
- itemsMutual ownership - no shareholders means profits reinvested for membersAward-winning service - Best Protection Service 2023 (Moneyfacts Awards)Transparent operations - publishes detailed annual claim statistics135+ years of heritage and stability (founded 1890)Member-focused approach with long-term commitmentCompetitive pricing due to mutual structureTwo flexible policy options to suit different needs
✗ Disadvantages
- headingConsiderations
- itemsSmaller provider (37,000+ members vs larger competitors with millions)Limited brand recognition compared to household names like Aviva or Legal & GeneralMay have fewer policy add-ons than larger insurersLess extensive online tools compared to bigger providersRegional reputation rather than national advertising presence
When comparing Cirencester Friendly with other providers, key factors to consider:
- Premium cost - Cirencester Friendly often competitive due to mutual structure
- Policy features - Compare deferred periods, payment periods, and definitions of incapacity
- Financial strength - Check insurer's credit rating and claims-paying ability
- Customer service - Review Trustpilot scores and claims processing times
- Flexibility - Ability to adjust cover as circumstances change
- Exclusions - What conditions or circumstances aren't covered
While Cirencester Friendly excels in member value and service quality, it's essential to compare with other leading providers like LV=, Royal London, and Legal & General to ensure you're getting the best deal.
LifePro's whole of market comparison includes Cirencester Friendly alongside 50+ other UK providers, helping you find the perfect balance of cost, coverage, and service.
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Cirencester Friendly claims statistics and transparency
Cirencester Friendly publishes detailed annual claim statistics - a sign of transparency and confidence in their claims-paying record.
One of Cirencester Friendly's strengths is their commitment to transparency. As a mutual society, they publish comprehensive claims data each year to keep members informed.
What this transparency means for you:
- You can see exactly how many claims were paid vs declined
- Understand the most common reasons for claims (illness types)
- Review average claim durations and payment amounts
- Assess the insurer's commitment to paying legitimate claims
- Make informed decisions based on real data, not marketing promises
Why claims statistics matter: Many insurers don't publish detailed claims data, making it hard to judge their true claims-paying performance. Cirencester Friendly's openness demonstrates they have nothing to hide and are committed to member value.
Common reasons for income protection claims across the industry:
- Musculoskeletal conditions: Back pain, joint problems, arthritis - typically 25-30% of claims
- Mental health: Depression, anxiety, stress - growing category at 15-25% of claims
- Cancer: Various forms of cancer requiring extended treatment - 10-15% of claims
- Cardiovascular disease: Heart attacks, strokes, related conditions - 8-12% of claims
- Other illnesses: Respiratory, neurological, and various other conditions
Cirencester Friendly's member-owned structure means they're incentivised to pay legitimate claims fairly and quickly. There are no shareholders demanding profit maximisation at the expense of policyholders.
When reviewing any income protection provider, ask about their claims statistics. Providers who are transparent about claims data tend to have stronger claims-paying track records.
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