Zurich Income Protection Review

Independent review of Zurich's income protection insurance - features, pricing, pros and cons

  • Compare Zurich with 50+ insurers
  • Own occupation cover available
  • Rehabilitation support included
Compare Zurich Quotes »
Life insurance protection

We work with some of the UK's leading insurers

Aviva
Legal & General
LV=
SCOTTISH
WIDOWS
Vitality
Zurich

Zurich Income Protection Insurance Review

Zurich is a well-established international insurer offering comprehensive income protection policies in the UK. With over 150 years of experience, they provide flexible cover options, rehabilitation support, and competitive pricing for various occupations.

This independent review examines Zurich's income protection products, including their features, pricing structure, claims process, and how they compare to other leading UK insurers.

We'll help you decide if Zurich income protection is the right choice for your circumstances and budget.

Compare Zurich with Other Insurers »

About Zurich income protection

Zurich is a major global insurance company with a strong presence in the UK market. They've been providing financial protection products for over 150 years and serve millions of customers worldwide.

Zurich offers flexible income protection policies covering up to 70% of your income, with deferred periods from 1 to 52 weeks and cover available until retirement age.

Key facts about Zurich income protection:

  • Financial strength rating: A+ (S&P) - very strong financial security
  • Claims paid: 90%+ of income protection claims paid in 2024
  • Occupations covered: Wide range from office workers to manual trades
  • Maximum cover: Up to 70% of gross income (£200,000+ annual)
  • Cover period: Available until age 65 or 70
  • Own occupation: Available as standard for most policies
  • Rehabilitation support: Comprehensive return-to-work programs

Key features and benefits

Zurich income protection includes several valuable features that set it apart from basic policies:

  1. Own occupation cover: Pays out if you can't perform your specific job, not just any job. This is the gold standard for income protection and ensures you're covered even if you could do a different type of work.
  2. Proportionate benefit: If you return to work part-time or on reduced hours, Zurich pays a proportionate amount. This supports gradual returns to work and helps you rebuild your income slowly.
  3. Guaranteed premiums: Option to lock in your premium rate, protecting you from future price increases. Particularly valuable as you age or if your health changes.
  4. Inflation protection: Your cover amount can increase annually with inflation, ensuring your protection keeps pace with rising living costs and salary increases.
  5. Mental health cover: Full coverage for mental health conditions including depression, anxiety, and stress if they prevent you from working.
  6. Rehabilitation support: Access to occupational health specialists, physiotherapy, counseling, and workplace assessments to help you return to work sooner.

Additional benefits available:

  • Waiver of premium - no premiums due while claiming
  • Back-to-work bonus - lump sum payment when you return to work
  • Houseperson cover - if your partner needs care while you recover
  • Children's education fund - helps maintain education costs during claims
  • Indexation options - automatic annual increases without medical underwriting

What's covered and excluded

Understanding exactly what Zurich income protection covers is crucial before purchasing a policy.

✓ Advantages

  • titleCovered:
  • itemsPhysical illnesses preventing work (cancer, heart disease, etc.)Injuries from accidentsMental health conditions (depression, anxiety, PTSD)Musculoskeletal problems (back pain, joint issues)Chronic conditions (MS, Parkinson's, chronic fatigue)Long-term disabilitiesComplications from surgery

✗ Disadvantages

  • titleNot Covered:
  • itemsPre-existing conditions within 2 years before policy startSelf-inflicted injuries or substance abuseNormal pregnancy (complications may be covered)Cosmetic proceduresCriminal activityWar or civil unrestRedundancy or unemployment

Zurich uses an 'own occupation' definition for the first 24 months of a claim, then switches to 'suited occupation' - meaning you must be unable to do work suited to your education, training, and experience.

Zurich income protection costs

Zurich income protection premiums vary based on several personal factors:

  • Age (older = higher premiums)
  • Occupation (manual work = higher cost)
  • Income level (coverage amount)
  • Deferred period chosen (longer wait = lower cost)
  • Smoking status
  • Health and medical history
  • Policy features selected

Example monthly premiums for Zurich income protection (non-smoker, office worker, £40,000 salary, covering £2,000/month, 13-week deferred period, cover until age 65):

Zurich Income Protection Premiums by Age (non-smoker, office worker, £40,000 salary, covering £2,000/month, 13-week deferred period, cover until age 65)

Indicative prices only. Actual quotes depend on individual circumstances and full underwriting.

Ways to reduce your Zurich premium:

  • Choose a longer deferred period (26 or 52 weeks instead of 13)
  • Select short-term payment period if appropriate (1-2 years)
  • Reduce cover to 50-60% of income instead of 70%
  • Pay annually instead of monthly (save 5-8%)
  • Maintain good health and avoid smoking
  • Consider excluding certain benefits you don't need

Zurich income protection pros and cons

Based on our analysis and customer feedback, here are the main advantages and disadvantages of choosing Zurich for income protection:

✓ Advantages

  • titlePros:
  • itemsStrong financial rating (A+) - secure and reliable insurerComprehensive own occupation cover as standardExcellent rehabilitation support includedMental health conditions fully coveredFlexible policy options and customizationProportionate benefit for part-time returnsHigh claims acceptance rate (90%+)Inflation-linked cover options availableWide range of occupations accepted

✗ Disadvantages

  • titleCons:
  • itemsNot always the cheapest option on the marketDefinition changes from own to suited occupation after 24 monthsLimited online claims management (mostly phone-based)Some exclusions for high-risk occupationsPre-existing condition exclusions can be strict

Should you choose Zurich income protection?

Zurich income protection is a solid choice for many people, particularly those who value comprehensive cover from a financially strong, established insurer.

Zurich is particularly suitable for professionals and office workers seeking comprehensive own occupation cover with strong rehabilitation support.

Zurich is ideal if you:

  • Want cover from a highly-rated, financially secure insurer
  • Need comprehensive own occupation protection
  • Value rehabilitation support and return-to-work programs
  • Want flexible policy options and additional benefits
  • Have a standard occupation (not high-risk manual work)
  • Are comfortable with phone-based claims service
  • Prefer established insurers with proven claims records

Consider alternatives if you:

  • Are primarily looking for the absolute lowest price
  • Work in a very high-risk occupation
  • Have significant pre-existing health conditions
  • Prefer fully digital claims management
  • Want permanent own occupation (not switching to suited after 2 years)

While Zurich offers excellent income protection, it's important to compare quotes from multiple insurers to ensure you're getting the best value and coverage for your specific needs.

Use our whole-of-market comparison service to see how Zurich compares to 50+ other UK income protection providers.

Frequently Asked Questions

Is Zurich income protection any good?

Yes, Zurich income protection is a solid choice backed by a financially strong insurer with an A+ rating. They offer comprehensive cover including own occupation definitions, mental health coverage, and excellent rehabilitation support. Their claims acceptance rate is over 90%, which is competitive with the best in the industry. While not always the cheapest option, Zurich provides comprehensive features and reliable service.

How much does Zurich income protection cost?

Zurich income protection costs vary based on age, occupation, health, and coverage amount. As an example, a 35-year-old office worker covering £2,000/month with a 13-week deferred period might pay around £34/month (£408/year). Manual workers and those in higher-risk occupations pay more. Costs increase with age - a 50-year-old with the same cover might pay £72/month. Get a personalised quote to see exact pricing for your circumstances.

What is Zurich's claims process like?

Zurich's claims process is primarily phone-based. When you need to claim, you contact their claims team who guide you through the process. You'll need to provide medical evidence from your GP and may be asked to attend an independent medical examination. Most claims decisions are made within 4-6 weeks. Zurich has a claims acceptance rate of over 90% and provides rehabilitation support to help you return to work when possible.

Does Zurich cover pre-existing conditions?

Like most income protection insurers, Zurich excludes pre-existing medical conditions that you've had symptoms of, sought advice for, or received treatment for in the two years before your policy starts. This is standard industry practice. If you have pre-existing conditions, it's important to disclose them during the application - some may be accepted with exclusions or loadings, while others might make you ineligible for cover.

Can I get Zurich income protection if I'm self-employed?

Yes, Zurich offers income protection for self-employed individuals including sole traders, contractors, and company directors. You'll need to provide proof of earnings (typically 2-3 years of accounts or SA302 tax returns). Self-employed applicants can access the same features as employees, including own occupation cover and rehabilitation support. Your premium will be based on your occupation type and average earnings over recent years.

How does Zurich compare to other income protection insurers?

Zurich competes well with other leading income protection providers like LV=, Legal & General, and Aviva. They offer similar features (own occupation, mental health cover, rehabilitation) but pricing varies by individual circumstances. Zurich's strengths are their financial stability (A+ rating), comprehensive features, and strong rehabilitation support. They may not always be the cheapest option, but provide good value for the level of cover offered. Compare quotes from multiple insurers to find the best price for your needs.

Get Your Free Quote

Answer a few simple questions to get your instant quote

33% Step 1 of 3
Free & no obligation
Instant quote in 60 seconds
Compare UK's best providers

Compare Zurich Income Protection

Get instant quotes from Zurich and 50+ UK insurers to find the best income protection for your needs

Free, no obligation quotes • FCA regulated advisors • 100% impartial