Zurich is a well-established international insurer offering comprehensive income protection policies in the UK. With over 150 years of experience, they provide flexible cover options, rehabilitation support, and competitive pricing for various occupations.
This independent review examines Zurich's income protection products, including their features, pricing structure, claims process, and how they compare to other leading UK insurers.
We'll help you decide if Zurich income protection is the right choice for your circumstances and budget.
Zurich is a major global insurance company with a strong presence in the UK market. They've been providing financial protection products for over 150 years and serve millions of customers worldwide.
Zurich offers flexible income protection policies covering up to 70% of your income, with deferred periods from 1 to 52 weeks and cover available until retirement age.
Key facts about Zurich income protection:
Financial strength rating: A+ (S&P) - very strong financial security
Claims paid: 90%+ of income protection claims paid in 2024
Occupations covered: Wide range from office workers to manual trades
Maximum cover: Up to 70% of gross income (£200,000+ annual)
Cover period: Available until age 65 or 70
Own occupation: Available as standard for most policies
Zurich income protection includes several valuable features that set it apart from basic policies:
Own occupation cover: Pays out if you can't perform your specific job, not just any job. This is the gold standard for income protection and ensures you're covered even if you could do a different type of work.
Proportionate benefit: If you return to work part-time or on reduced hours, Zurich pays a proportionate amount. This supports gradual returns to work and helps you rebuild your income slowly.
Guaranteed premiums: Option to lock in your premium rate, protecting you from future price increases. Particularly valuable as you age or if your health changes.
Inflation protection: Your cover amount can increase annually with inflation, ensuring your protection keeps pace with rising living costs and salary increases.
Mental health cover: Full coverage for mental health conditions including depression, anxiety, and stress if they prevent you from working.
Rehabilitation support: Access to occupational health specialists, physiotherapy, counseling, and workplace assessments to help you return to work sooner.
Additional benefits available:
Waiver of premium - no premiums due while claiming
Back-to-work bonus - lump sum payment when you return to work
Houseperson cover - if your partner needs care while you recover
Children's education fund - helps maintain education costs during claims
Indexation options - automatic annual increases without medical underwriting
What's covered and excluded
Understanding exactly what Zurich income protection covers is crucial before purchasing a policy.
✓ Advantages
titleCovered:
itemsPhysical illnesses preventing work (cancer, heart disease, etc.)Injuries from accidentsMental health conditions (depression, anxiety, PTSD)Musculoskeletal problems (back pain, joint issues)Chronic conditions (MS, Parkinson's, chronic fatigue)Long-term disabilitiesComplications from surgery
✗ Disadvantages
titleNot Covered:
itemsPre-existing conditions within 2 years before policy startSelf-inflicted injuries or substance abuseNormal pregnancy (complications may be covered)Cosmetic proceduresCriminal activityWar or civil unrestRedundancy or unemployment
Zurich uses an 'own occupation' definition for the first 24 months of a claim, then switches to 'suited occupation' - meaning you must be unable to do work suited to your education, training, and experience.
Zurich income protection costs
Zurich income protection premiums vary based on several personal factors:
Age (older = higher premiums)
Occupation (manual work = higher cost)
Income level (coverage amount)
Deferred period chosen (longer wait = lower cost)
Smoking status
Health and medical history
Policy features selected
Example monthly premiums for Zurich income protection (non-smoker, office worker, £40,000 salary, covering £2,000/month, 13-week deferred period, cover until age 65):
Zurich Income Protection Premiums by Age (non-smoker, office worker, £40,000 salary, covering £2,000/month, 13-week deferred period, cover until age 65)
Indicative prices only. Actual quotes depend on individual circumstances and full underwriting.
Ways to reduce your Zurich premium:
Choose a longer deferred period (26 or 52 weeks instead of 13)
Select short-term payment period if appropriate (1-2 years)
Reduce cover to 50-60% of income instead of 70%
Pay annually instead of monthly (save 5-8%)
Maintain good health and avoid smoking
Consider excluding certain benefits you don't need
Zurich income protection pros and cons
Based on our analysis and customer feedback, here are the main advantages and disadvantages of choosing Zurich for income protection:
✓ Advantages
titlePros:
itemsStrong financial rating (A+) - secure and reliable insurerComprehensive own occupation cover as standardExcellent rehabilitation support includedMental health conditions fully coveredFlexible policy options and customizationProportionate benefit for part-time returnsHigh claims acceptance rate (90%+)Inflation-linked cover options availableWide range of occupations accepted
✗ Disadvantages
titleCons:
itemsNot always the cheapest option on the marketDefinition changes from own to suited occupation after 24 monthsLimited online claims management (mostly phone-based)Some exclusions for high-risk occupationsPre-existing condition exclusions can be strict
Should you choose Zurich income protection?
Zurich income protection is a solid choice for many people, particularly those who value comprehensive cover from a financially strong, established insurer.
Zurich is particularly suitable for professionals and office workers seeking comprehensive own occupation cover with strong rehabilitation support.
Zurich is ideal if you:
Want cover from a highly-rated, financially secure insurer
Need comprehensive own occupation protection
Value rehabilitation support and return-to-work programs
Want flexible policy options and additional benefits
Have a standard occupation (not high-risk manual work)
Are comfortable with phone-based claims service
Prefer established insurers with proven claims records
Consider alternatives if you:
Are primarily looking for the absolute lowest price
Work in a very high-risk occupation
Have significant pre-existing health conditions
Prefer fully digital claims management
Want permanent own occupation (not switching to suited after 2 years)
While Zurich offers excellent income protection, it's important to compare quotes from multiple insurers to ensure you're getting the best value and coverage for your specific needs.
Use our whole-of-market comparison service to see how Zurich compares to 50+ other UK income protection providers.
Frequently Asked Questions
Is Zurich income protection any good?
Yes, Zurich income protection is a solid choice backed by a financially strong insurer with an A+ rating. They offer comprehensive cover including own occupation definitions, mental health coverage, and excellent rehabilitation support. Their claims acceptance rate is over 90%, which is competitive with the best in the industry. While not always the cheapest option, Zurich provides comprehensive features and reliable service.
How much does Zurich income protection cost?
Zurich income protection costs vary based on age, occupation, health, and coverage amount. As an example, a 35-year-old office worker covering £2,000/month with a 13-week deferred period might pay around £34/month (£408/year). Manual workers and those in higher-risk occupations pay more. Costs increase with age - a 50-year-old with the same cover might pay £72/month. Get a personalised quote to see exact pricing for your circumstances.
What is Zurich's claims process like?
Zurich's claims process is primarily phone-based. When you need to claim, you contact their claims team who guide you through the process. You'll need to provide medical evidence from your GP and may be asked to attend an independent medical examination. Most claims decisions are made within 4-6 weeks. Zurich has a claims acceptance rate of over 90% and provides rehabilitation support to help you return to work when possible.
Does Zurich cover pre-existing conditions?
Like most income protection insurers, Zurich excludes pre-existing medical conditions that you've had symptoms of, sought advice for, or received treatment for in the two years before your policy starts. This is standard industry practice. If you have pre-existing conditions, it's important to disclose them during the application - some may be accepted with exclusions or loadings, while others might make you ineligible for cover.
Can I get Zurich income protection if I'm self-employed?
Yes, Zurich offers income protection for self-employed individuals including sole traders, contractors, and company directors. You'll need to provide proof of earnings (typically 2-3 years of accounts or SA302 tax returns). Self-employed applicants can access the same features as employees, including own occupation cover and rehabilitation support. Your premium will be based on your occupation type and average earnings over recent years.
How does Zurich compare to other income protection insurers?
Zurich competes well with other leading income protection providers like LV=, Legal & General, and Aviva. They offer similar features (own occupation, mental health cover, rehabilitation) but pricing varies by individual circumstances. Zurich's strengths are their financial stability (A+ rating), comprehensive features, and strong rehabilitation support. They may not always be the cheapest option, but provide good value for the level of cover offered. Compare quotes from multiple insurers to find the best price for your needs.
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